Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: I need help! What do I do!?

I’m trying to update my apps, but every time I click update it says I need to update my billing information. I’ve tried doing that and it keeps saying declined because apparently its invalid! My details that I’ve entered are right & my card is valid

Posted on


Page content loaded

Mar 13, 2018 3:11 AM in response to briannafromwerribee In response to briannafromwerribee

If it's a debit card that might be why, not all seem to still work with iTunes. You could try just logging into the account (not when trying to download anything) and see if you can remove the card (and possibly then also try entering its details from scratch and see if it then works) : Change or remove your Apple ID payment information in the iTunes Store - Apple Support

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Mar 13, 2018 3:11 AM

Reply Helpful
User profile for user: briannafromwerribee

Question: I need help! What do I do!?