Initial Report
EtreCheck version: 4.1.3 (4A186)
Report generated: 2018-03-11 18:22:15
Download EtreCheck from https://etrecheck.com
Runtime: 5:05
Performance: Below Average
Problem: Beachballing
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Time Machine auto backup disabled - Time Machine auto backups are disabled.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Clean up - There are orphan files that could be removed.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro Model: MacBookPro8,2
1 2 GHz Intel Core i7 (i7-2635QM) CPU: 4-core
16 GB RAM At maximum
BANK 0/DIMM0
8 GB DDR3 1333 ok
BANK 1/DIMM0
8 GB DDR3 1333 ok
Battery: Health = Service Battery - Cycle count = 320
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
BenQ T2200HD 1920 x 1080 @ 60 Hz
Drives:
disk0 - TOSHIBA MK5065GSXF 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk2 - Samsung Portable SSD T5 500.11 GB
External USB 480 Mbit/s
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - A*************D (Case-sensitive Journaled HFS+) 499.76 GB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (368.63 GB free)
Journaled HFS+
Mount point: /
disk2s2 - A*************D 499.76 GB (367.34 GB free)
Case-sensitive Journaled HFS+
Mount point: /Volumes/A*************D
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: Less than an hour
System Load: 2.20 (1 min ago) 1.41 (5 min ago) 1.13 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.sierrawireless.SWoCTool.plist
Executable: /System/Library/Extensions/SierraDevSupport.kext/Contents/Resources/SierraSWoCD aemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist
Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch /Library/Application Support/Seagate/Seagate Storage Gauge.app
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name | Version |
Microsoft Error Reporting | 2.2.9 |
Solver | 1.0 |
Android File Transfer Agent | 1.0.50.2266 |
Welcome to Snow Leopard | 94 |
Microsoft Outlook | 14.4.8 |
Jammit | 1.2.1 |
iWeb | 3.0.4 |
Equation Editor | 14.2.0 |
Custom Shop | 1.7.0 |
Microsoft Chart Converter | 14.4.8 |
My Day | 14.4.8 |
SyncServicesAgent | 14.4.8 |
Remote Desktop Connection | 2.1.0 |
Open XML for Excel | 14.4.8 |
Microsoft Clip Gallery | 14.4.8 |
Microsoft Database Utility | 14.4.8 |
Authorization Manager | 1.0 |
Microsoft Document Connection | 14.4.8 |
Blu-ray Player | 2.7.6.1120 |
Microsoft Office Reminders | 14.4.8 |
Collect Logs | 1.2 |
Microsoft Alerts Daemon | 14.4.8 |
Microsoft Office Setup Assistant | 14.0.0 |
Microsoft Excel | 14.4.8 |
Microsoft Upload Center | 14.4.8 |
iPhoto Library Upgrader | 8.1 |
Apple Hardware Test Read Me | 33.85 |
Uninstaller | 1.3 |
Adobe Flash Player Install Manager | 22.0.0.192 |
Microsoft AutoUpdate | 2.3.6 |
GarageBand 6.0 | 6.0.5 |
quicklookd32 | 5.0 |
Seagate Storage Gauge | 1.0 |
DVD Player | 5.8 |
Microsoft Query | 12.0.0 |
iDVD Getting Started | 3.8 |
Office365Service | 14.4.8 |
Roxio Restore | 1.0.4 |
Microsoft Graph | 14.4.8 |
Microsoft Database Daemon | 14.4.8 |
FacebookVideoCalling | 3.1.0.522 |
Canon IJ Printer Utility | 7.27.3 |
Microsoft Word | 14.4.8 |
iDVD | 7.1.2 |
Microsoft PowerPoint | 14.4.8 |
Microsoft Language Register | 14.4.8 |
Android File Transfer | 1.0 |
Microsoft Ship Asserts | 1.1.4 |
InkServer | 10.9 |
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.3.12)
[Not Loaded] ZTEUSBMassStorageFilter.kext (ZTEDriver_MacV1.3.12)
[Not Loaded] daspi.kext (1.3)
[Not Loaded] Option72.kext (2.17.0)
[Not Loaded] OptionMSD.kext (1.21.0)
[Not Loaded] RoxioBluRaySupport.kext (1.1.6)
[Not Loaded] Seagate Storage Driver.kext (5.0.1)
[Not Loaded] SierraDIPSupport.kext (1.0.0.7)
[Not Loaded] SierraDevSupport.kext (1.0.7.1)
[Not Loaded] SierraFSRSupport.kext (3.0.0.2)
[Not Loaded] SierraHSRSupport.kext (3.0.0.14)
[Not Loaded] SierraIPDirect.kext (1.1.4)
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (5.0.1)
[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (5.0.1)
[Not Loaded] SeagateDriveIcons.kext (5.0.1)
~/Library/Services/ToastIt.service/Contents/MacOS
[Not Loaded] TDIXController.kext (2.0)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 182 Apple tasks |
[Running] | 99 Apple tasks |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 188 Apple tasks |
[Running] | 108 Apple tasks |
Launch Agents:
[Running] | com.seagate.SeagateStorageGauge.plist (? 502453cc - installed 2010-05-14) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 55a06fff - installed 2017-07-22) |
Launch Daemons:
[Running] | com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2017-07-30) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-02-17) |
[Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-06-14) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-22) |
[Loaded] | com.sierrawireless.SWoCTool.plist (? 7b91d564 - installed 2008-09-24) |
User Launch Agents:
[Other] | com.facebook.videochat.frantictictoc2.plist (Apple, Inc. - installed 2017-12-24) |
[Loaded] | com.spotify.webhelper.plist (? 0 - installed 2013-05-02) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
[Other] | com.apple.CSConfigDotMacCert-frantictictoc2@me.com-SharedServices.Agent.plist (? 0 - installed ) |
Internet Plug-ins:
iPhotoPhotocast: 7.0 (installed 2013-05-19)
FlashPlayer-10.6: 22.0.0.192 (installed 2016-06-27)
QuickTime Plugin: 7.7.3 (installed 2018-03-05)
Flash Player: 22.0.0.192 (installed 2016-06-27)
EPPEX Plugin: 3.0.5.0 (installed 2009-07-30)
NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-27)
SharePointBrowserPlugin: 14.4.8 (installed 2015-04-07)
Easy-WebPrint EX: 1.1.0 (installed 2011-06-17)
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-07-27)
3rd Party Preference Panes:
Flash Player (installed 2016-06-14)
Java (installed 2017-07-27)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: No
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB - Disk used: 130.24 GB
Destinations:
S********5 [Local] (Last used)
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2018-02-20 15:33:24
Last backup: 2018-03-11 14:48:16
Top Processes by CPU:
Process (count) | Source | % of CPU |
Google Chrome Helper (4) | Google, Inc. | 12 |
Google Chrome | Google, Inc. | 7 |
WindowServer | Apple | 5 |
sandboxd | Apple | 4 |
kernel_task | Apple | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1018 MB |
Google Chrome Helper (4) | Google, Inc. | 857 MB |
Google Chrome | Google, Inc. | 386 MB |
mdworker (8) | Apple | 320 MB |
mds_stores | Apple | 207 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
cloudphotosd | Apple | 41 KB | 52 KB |
mDNSResponder | Apple | 34 KB | 29 KB |
apsd | Apple | 5 KB | 4 KB |
netbiosd | Apple | 1 KB | 558 B |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
Google Chrome Helper (4) | Google, Inc. | 6 |
Google Chrome | Google, Inc. | 4 |
WindowServer | Apple | 2 |
hidd | Apple | 0 |
cloudphotosd | Apple | 0 |
Virtual Memory Information:
Available RAM | 11.47 GB |
Free RAM | 8.72 GB |
Used RAM | 4.53 GB |
Cached files | 2.75 GB |
Swap Used | 0 B |
Clean up:
~****************************************************************2@m************ *******************t
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert
Executable not found
Diagnostics Information (past 7 days):
2018-03-11 17:44:10 Last Shutdown Cause: 3 - Hard shutdown (once)
2018-03-11 15:21:58 TechTool Deluxe.app Crash (once)
2018-03-11 13:49:54 quicklookd.app Crash (once)
quicklookd seems struck trying to quit, crashing abort() called |
End of report