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Question: Is EtreCheck a good program and Apple Certified?

i have an iMac and it runs like a bad PC with lots of programs in the background? With Windows, Ctrl+Alt+Del would pull of the task manager and you could see all the crap running? How do you do this on Apple? I'm a convert to Apple for 5 years...

Is this EtreCheck a valid program or just another internet junk program?

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Mar 13, 2018 5:07 AM in response to Marc Witmer In response to Marc Witmer

Marc Witmer wrote:


i have an iMac and it runs like a bad PC with lots of programs in the background? With Windows, Ctrl+Alt+Del would pull of the task manager and you could see all the crap running? How do you do this on Apple? I'm a convert to Apple for 5 years...

Is this EtreCheck a valid program or just another internet junk program?

Just to add to dialabrain's comments, if you want quick access

Activity Monitor, add it to the dock, just like I add Task Manager to the

Taskbar in Windows.


Also, post the results of Etrecheck here and we can help see

what may be causing your issues.

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Question marked as Helpful

Mar 13, 2018 5:07 AM in response to Marc Witmer In response to Marc Witmer

Marc Witmer wrote:


i have an iMac and it runs like a bad PC with lots of programs in the background? With Windows, Ctrl+Alt+Del would pull of the task manager and you could see all the crap running? How do you do this on Apple? I'm a convert to Apple for 5 years...

Is this EtreCheck a valid program or just another internet junk program?

Just to add to dialabrain's comments, if you want quick access

Activity Monitor, add it to the dock, just like I add Task Manager to the

Taskbar in Windows.


Also, post the results of Etrecheck here and we can help see

what may be causing your issues.

Mar 13, 2018 5:07 AM

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Mar 13, 2018 4:52 AM in response to Marc Witmer In response to Marc Witmer

Etrecheck is an excellent program which is constantly updated. I believe this is the current version. https://etrecheck.com/ I don't think it has formal Apple certification but most of the senior members here would recommend, it as Dialabrain has said.

Mar 13, 2018 4:52 AM

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Mar 13, 2018 5:08 AM in response to woodmeister50 In response to woodmeister50

Thanks.

I ran the EtreCheck and here is the report>>


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-13 06:53:50

Download EtreCheck from https://etrecheck.com

Runtime: 3:40

Performance: Good


Problem: Computer is too slow

Description:

Sounds like the processor is running a lot of background programs whenever I first boot up. SLOOWW


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (21.5-inch, Late 2015)

iMac Model: iMac16,1

1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 ok

BANK 1/DIMM0

4 GB DDR3 1867 ok


Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

iMac 1920 x 1080


Drives:

disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 999.35 GB

disk1 - Macintosh HD (Journaled HFS+) 998.98 GB

disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB


disk2 - Seagate Backup+ BK 1.00 TB

External USB 5 Gbit/s

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - S***********************e (Case-sensitive Journaled HFS+) 999.86 GB


Mounted Volumes:

disk1 - Macintosh HD 998.98 GB (748.94 GB free)

Journaled HFS+

Mount point: /


disk2s2 - S***********************e 999.86 GB (706.80 GB free)

Case-sensitive Journaled HFS+

Mount point: /Volumes/S***********************e


Network:

Interface en0: Ethernet

Interface en6: iPad

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

2 IPv6 addresses

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.65 (1 min ago) 1.76 (5 min ago) 1.54 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/PACESupport.plist

Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

Name Version
2009 Aluminum Wireless Keyboard Firmware Update 1.0
Pro Tools SE 8.0.3x225
Welcome to Snow Leopard 92
WMV Player 2.4.4.2
Microsoft Outlook 15.17.1
GarageBand 5.1
iWeb 3.0.4
TechTool Deluxe 3.1.3
ProToolsSERegistration 1.11
SLLauncher 1.0
Open XML Converter 1.2.1
Roblox 0.220.0.66026
TurboTax Premier 2011 2011.r17.007
iMovie 8.0.6
CitrixOnlineLauncher 1.0.408
asannotation2 1410.13.2911.0
SoftwareUpdater 8.0.3x228
convertpdf 1.2
PhoneClean 4.0
Skype 6.15
Microsoft OneNote 15.19.1
Cisco WebEx Meeting Center 1503.16.2913.10
Microsoft Excel 15.19.1
iPhoto 8.1.2
Uninstall Pro Tools 8.0.3x0
Cubase AI 5 5.1.1.120
Apple Hardware Test Read Me 34.15
InterLok Helper 5.7.2
Adobe Flash Player Install Manager 28.0.0.161
eLicenser Control Center 2.0.1.8
quicklookd32 5.0
DVD Player 5.8
Finale NotePad 2012 2012.0.r1
iDVD Getting Started 1.0.2
thinkTDA desktop
Microsoft Help Viewer 1.1.1
thinkorswim from TD AMERITRADE Uninstaller desktop
SilentCleanServer 4.0
TurboTax Premier 2010 2010.r17.006
Synsopos 1.10.0.7
Canon IJ Printer Utility 7.23.10
Microsoft Word 15.19.1
iDVD 7.1.2
RobloxStudio 0.218.0.65279
Microsoft PowerPoint 15.19.1
InkServer 10.9
atmsupload 1406.27.2908.0
QuickTime Player 7 7.6.6


Kernel Extensions:

/System/Library/Extensions

[Loaded] DigiDal.kext (8.0.3)

[Not Loaded] DigiIO.kext (8.0.3x225)

[Not Loaded] M-AudioFastTrack.kext (M-Audio Fast Track USB 1.8)

[Not Loaded] PACESupportFamily.kext (5.7.2)

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.7.2)

[Not Loaded] PACESupportPanther.kext (5.7.2)

[Loaded] PACESupportSnowLeopard.kext (5.7.2)

[Not Loaded] PACESupportTiger.kext (5.7.2)


Startup Items:

DigidesignLoader Path: /Library/StartupItems/DigidesignLoader

M-AudioFastTrack Path: /Library/StartupItems/M-AudioFastTrack

PACESupport Path: /Library/StartupItems/PACESupport


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 167 Apple tasks
[Running] 114 Apple tasks


System Launch Daemons:

[Not Loaded] 38 Apple tasks
[Loaded] 182 Apple tasks
[Running] 112 Apple tasks


Launch Agents:

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Other] com.seagate.TBDecorator.plist (? 595582c - installed 2013-10-11)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-12-06)
[Loaded] PACESupport.plist (? ab6b5614 - installed 2009-07-24)
[Loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-01-20)


User Launch Agents:

[Running] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2016-03-31)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-03-18)
[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (? 0 - installed 2015-09-24)


User Login Items:

AdobeResourceSynchronizer Application

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins:

Unity Web Player: UnityPlayer version 4.3.5f1 (installed 2015-12-13)

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2015-12-13)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-27)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

Silverlight: 5.1.30514.0 (installed 2015-12-13)

QuickTime Plugin: 7.7.3 (installed 2018-01-30)

Flash Player: 28.0.0.161 (installed 2018-02-06)

iPhotoPhotocast: 7.0 (installed 2015-12-13)

AdobePDFViewer: 18.011.20038 (installed 2018-02-27)

_Flash Player: 22.0.0.209 (installed 2016-08-20)

NPRoblox: Unknown (installed 2015-12-14)

JavaAppletPlugin: 15.0.1 (installed 2015-12-13)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)

WebEx64: 1.0 (installed 2015-12-13)

NPRoblox: 1, 2, 8, 25 (installed 2015-12-09)


Safari Extensions:

Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2018-02-08)


3rd Party Preference Panes:

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2012-05-15)

M-AudioFastTrack (installed 2009-09-10)

Paragon NTFS for Mac ® OS X (installed 2012-08-31)


Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 998.98 GB - Disk used: 250.04 GB

Destinations:

S***********************e [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 68

Oldest backup: 2017-09-04 11:33:17

Last backup: 2018-03-13 06:37:34


Top Processes by CPU:

Process (count) Source % of CPU
AddressBookSourceSync (2) Apple 6
WindowServer Apple 2
kernel_task Apple 2
Quicken Quicken Inc. 2
sandboxd Apple 1


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 727 MB
com.apple.WebKit.WebContent Apple 554 MB
mdworker (18) Apple 325 MB
Quicken Quicken Inc. 215 MB
mds_stores Apple 169 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 105 KB 16 KB
SilentCleanServer iMobie Inc. 5 KB 11 KB
apsd Apple 8 KB 5 KB
netbiosd Apple 3 KB 920 B


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
AppleSpell Apple 1
suggestd Apple 1
soagent Apple 1
callservicesd Apple 1
recentsd Apple 1


Virtual Memory Information:

Available RAM 3.83 GB
Free RAM 301 MB
Used RAM 4.17 GB
Cached files 3.54 GB
Swap Used 0 B


Clean up:

/Library/LaunchDaemons/com.seagate.TBDecorator.plist

/Library/Application Support/Seagate/TBLoopDriveParams

Executable not found


Diagnostics Information (past 7 days):

2018-03-13 06:28:42 Quicken.app CPU (once)


End of report

Mar 13, 2018 5:08 AM

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Mar 13, 2018 5:23 AM in response to Marc Witmer In response to Marc Witmer

shut down and disconnect all external devices except OEM mouse and keyboard

reset the smc

How to reset the System Management Controller (SMC) on your Mac - Apple Support

repeat 2 or 3 times

reset the nvram

How to reset NVRAM on your Mac - Apple Support

repeat 2 or 3 times

boot into safe mode

Use safe mode to isolate issues with your Mac - Apple Support

then reboot normally.


if issues persist you should consider uninstalling PACE

additionally your system would benefit by replacing the HHD with an SSD

an FWIW "Apple Certified" means apple identified the developer, not that the program is any good. There a many great programs that are not Apple certified; and IMHO etrecheck is one of them.

Mar 13, 2018 5:23 AM

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Mar 13, 2018 7:20 AM in response to JimmyCMPIT In response to JimmyCMPIT

Thank you Jimmy, very much for your response! Your'e the best!


Couple of more questions:

- when you looked at the Etrech report, how do you think my system overall is operating? Does it seem okay? Or does it require some things to be changed?

- does my RAM seem enough? Or would you suggest I upgrade my RAM from the current 8Gb to 16 or 32gb?

- in your opinion, does paying someone to "clean up" the mac, make sense? I meant someone reputable like GeekSquad from BestBuy, they aren't cheap though!

Mar 13, 2018 7:20 AM

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Mar 13, 2018 9:06 AM in response to dialabrain In response to dialabrain

About 10 years ago I was looking for employment anywhere and I was about to sign a NDA with them and the polices in that form were reprehensible. I did not sign it, it was entirely unscrupulous.


Anyway didn't GS just get called out for giving data to NSA?

http://www.zdnet.com/article/new-documents-reveal-fbi-paid-geek-squad-repair-sta ff-as-informants/

Mar 13, 2018 9:06 AM

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Mar 13, 2018 9:09 AM in response to FinTechInnovation In response to FinTechInnovation

Or would you suggest I upgrade my RAM from the current 8Gb to 16 or 32gb?

Your RAM is not upgradeable. The RAM is integral with and soldered to the logic board--no RAM "slots." What you bought is your "forever RAM."


You purchased the entry-level iMac with very slow 1.6ghz dual-core processor, OK for a computer in a K-through-8 classroom but not capable of demanding tasks. It posted less than half the GeekBench score of the next option up, a 2.8 gHz quad-core that cost US$200 more. For an 18 percent increase in purchase price you would have gotten double the performance.

User uploaded file


The hardware limitations restrict what you can do to help this one. And, in support of my esteemed colleague dialabrain and Jimmy, I run if I see GeekSquad coming.

Mar 13, 2018 9:09 AM

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Mar 13, 2018 9:18 AM in response to FinTechInnovation In response to FinTechInnovation

FinTechInnovation wrote:


Thank you Jimmy, very much for your response! Your'e the best!


Couple of more questions:

- when you looked at the Etrech report, how do you think my system overall is operating? Does it seem okay? Or does it require some things to be changed?

- does my RAM seem enough? Or would you suggest I upgrade my RAM from the current 8Gb to 16 or 32gb?

- in your opinion, does paying someone to "clean up" the mac, make sense? I meant someone reputable like GeekSquad from BestBuy, they aren't cheap though!

If that system supports an aftermarket SSD get the SSD which would make a huge difference in speed.

There is no speed up, I would simply reinstall a clean instance of the OS on the SSD and migrate it over. OS X is designed to keep itself clean and anything you use to help that out is going to inevitably cause problems.


Allen is correct, the CPU is a bottleneck but IMHO any speed you can squeeze out of it is going to be adding the SSD, but I'm not entirely sure what hardware was put in that system that an end user can take apart.

OWC SSD Upgrade Kits for 21.5-Inch iMac (2013 - Current)

Mar 13, 2018 9:18 AM

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Mar 13, 2018 10:43 AM in response to Marc Witmer In response to Marc Witmer

Agree with the update ideas. You have lots of 32 bit apps which

you should see if there are updates to 64 bit versions. Main

reason you should is that High Sierra (your current macOS) will

be the last that will run 32 bit apps and will be a 64 bit only system.

The other reason is that they should just run better.

Mar 13, 2018 10:43 AM

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Mar 13, 2018 10:46 AM in response to FinTechInnovation In response to FinTechInnovation

FinTechInnovation wrote:



- in your opinion, does paying someone to "clean up" the mac, make sense? I meant someone reputable like GeekSquad from BestBuy, they aren't cheap though!

And I'd say not reputable. Anyone who tries to charge you to "clean up" your Mac is either just after your money or completely clueless.


Review this article and the links at the bottom of it for more information:

Effective defenses against malware and other threats

Mar 13, 2018 10:46 AM

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Mar 13, 2018 10:54 AM in response to FinTechInnovation In response to FinTechInnovation

High Sierra is part of the problem, also, since you have an internal hard drive rather than a SSD. Going back to Sierra would help, but I'm guessing you have no backup of your previous system.


Before installing any major OS upgrade, you should have a full backup, preferably a bootable clone of your working system on an external drive. A bootable clone can be created with SuperDuper or Carbon Copy Cloner.

Mar 13, 2018 10:54 AM

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Question: Is EtreCheck a good program and Apple Certified?