Mic problem

Question

Mic problem

I have an iPhone 7+, when I am on a phone call, people on the other side of the call are not able to hear me properly, any suggestions??
Have tried various methods like firmware update and restoring or whatsoever....

iPhone 7 Plus, iOS 11.2.6

Posted on Mar 13, 2018 7:44 AM

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Answer 1

chuck_3rd

Community Specialist

Mar 13, 2018 8:00 PM in response to SrinivasVadrevu

Hi SrinivasVadrevu,

I understand that, on phone calls, you're not being clearly heard. Fortunately we've an article (linked below) which details how to determine which microphones may be problematic on your iPhone, as well as steps to help return normal functionality to the device.

Get help with the microphones on your iPhone, iPad, and iPod touch

Cheers!

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Answer 2

Mar 19, 2018 7:32 AM in response to chuck_3rd

Dear Alex Icare has updated both software and firmware and says no issue with hardwar. My receipents who receives my call are waiting to put off my phone due to low and unclear voice :(

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