when I want to take a photo on portrait mode, if the background is shoning or your flash is open , device is restartin. I talked with apple care and they told me bring the device to service. Do you know any solution ? is This is software problem or hardware problem ?
eeeburkay wrote:
when I want to take a photo on portrait mode, if the background is shoning or your flash is open , device is restartin. I talked with apple care and they told me bring the device to service. Do you know any solution ? is This is software problem or hardware problem ?
Take it in to service as suggested by Apple Care, that is your solution.
eeeburkay wrote:
This is not bring a solution I think because they tested online and they could not see any problem. I want to learn if someone has the same problem.
your own words "I talked with apple care and they told me bring the device to service."
They are inviting generally to service and after 14 days they are saying your device has not any problem. This is the problem actually. I can bring it is not a matter but after 14 days I do not want to hear that words
This is not bring a solution I think because they tested online and they could not see any problem. I want to learn if someone has the same problem.
Hi dear
Here is the solution I think. When you want to take a photo in portrait mode it is necessary to close the rotation of the device. Now I am trying and I will update you about that.
iPhone x Portrait Mode is Restarting
