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Question: Suddenly I have restrictions on my phone and am asked for a code which I never installed on iPhone X help please

I think I have been hacked, 2 days ago someone in France tried to use my account so I changed all passwords and now I am asked for a code for restrictions on my iPhone X which I never installed can anyone help please !

i tried backing up but you guessed it I need the restrictions code!

iPhone X, iOS 11.2.6

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Mar 13, 2018 8:19 AM in response to alexandrafrommanhattan In response to alexandrafrommanhattan

Do you really mean parental restricitons?


Use Restrictions on your iPhone, iPad, and iPod touch = About Restrictions (parental controls) on iPhone, iPad, and iPod touch - https://support.apple.com/HT201304 - including what to do if you forgot the code (see also: https://discussions.apple.com/message/31330560#message31330560)


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - http://support.apple.com/HT204306 - You can restore from a backup but that backup has to date from before you set the restrictions password.

Mar 13, 2018 8:19 AM

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Question: Suddenly I have restrictions on my phone and am asked for a code which I never installed on iPhone X help please