Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: AppleID в FaceTime и iMessage

Привет, у меня есть iPhone 6s и MacBook Air 2017 На этих устройствах с моим AppleID (*****@ gmail.com) не ктивируются приложения FaceTime и iMessage. Что не так с моей учётной записью. Владелец другой учётной записи успешно активировал эти приложения на моих устройствах. Все рекомендуемые шаги я уже сделал, проблема именно в AppleID, прошу помочь.

Заранее спасибо!

<Personal Information Edited by Host>

MacBook Air

Posted on


Page content loaded

Mar 13, 2018 9:59 AM in response to григоровскийfromгомель In response to григоровскийfromгомель

Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.

There is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

Apple Support using Twitter

Or fill out and submit this form.

Mar 13, 2018 9:59 AM

Reply Helpful
User profile for user: григоровскийfromгомель

Question: AppleID в FaceTime и iMessage