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Question: Final Fantasy XV New Empire

Downloaded this app, have paid for numerous upgrades, some of which were arguably scams, now the game is glitching and does not function as its supposed to. I've sent them several messages asking if they are going to fix the issues but though they claim they are working to correct the problems, nothing is changing and its the same response each time I contact them about the problems I and many others are experiencing. I want my money back. How can I recuperate my losses?

null-OTHER, iOS 11.2.6, Game not functioning correctly

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User profile for user: scottfromversailles

Question: Final Fantasy XV New Empire