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Question: got an email saying someone purchased something on my apple id

Got an email saying a purchase was made using my apple id

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Mar 13, 2018 1:21 PM in response to Smartmyangel In response to Smartmyangel

Smartmyangel wrote:


Got an email saying a purchase was made using my apple id

That sounds like a Phishing attempt. Use: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support to help identify/report the Phishing attempt.

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Mar 13, 2018 1:21 PM

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Mar 13, 2018 1:23 PM in response to Smartmyangel In response to Smartmyangel

Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


Forward attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com


- Apple e-mails address you by your real name, not something like "Dear Customer" , "Dear Client" or an e-mail address.

- Apple e-mails originate from @apple.com or @itunes.com but I think it is possible to spoof a sender address

- Mouse over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for your social security number anywhere.

Mar 13, 2018 1:23 PM

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Mar 13, 2018 1:23 PM in response to Smartmyangel In response to Smartmyangel

Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more.



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Mar 13, 2018 1:23 PM

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Question: got an email saying someone purchased something on my apple id