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Question:

Question: i got the message that thre were multipla attemts to access my account and account has been locked. is that true or false

How I know if that is real or spam or hackers

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Mar 13, 2018 8:50 PM in response to rameshfrommatawan In response to rameshfrommatawan

Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.



Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Mar 13, 2018 8:50 PM

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Mar 13, 2018 9:42 PM in response to Eric Root In response to Eric Root

I received a textless e-mail from a so called Apple support two days ago There was a pdf file attached which I opened. It said there have been attempts to log in in my account and my account would be closed within a week. The English used was very poor and this made me believe they are amateur hackers. I forwarded this e-mail to reportphishing@apple.com. So far no reply. Should I ignore it?

Mar 13, 2018 9:42 PM

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Mar 13, 2018 9:53 PM in response to gail from maine In response to gail from maine

Well. Thinking that it was from Apple I clicked on the attachment and opened it. I then realized it was something fake and apple doesn’t send e-mails without texts. I really hope opening it didn’t provide them the information they would have eventually needed from me. Thank you for the support.

Mar 13, 2018 9:53 PM

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User profile for user: rameshfrommatawan

Question: i got the message that thre were multipla attemts to access my account and account has been locked. is that true or false