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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: need an appointment for Thursday 1 pm

my brother has locked his i phone cant remeber his passcode. cand assess it thrue icloud or itunes because hes never log in thru there so i cant verified the location.

iPhone 7, iOS 11.2.6

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Genius Bar Reservation and Apple Support Options - Apple

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Mar 13, 2018 4:28 PM in response to yomary0929 In response to yomary0929

yomary0929 wrote:


my brother has locked his i phone cant remeber his passcode. cand assess it thrue icloud or itunes because hes never log in thru there so i cant verified the location.

Try using this link: Genius Bar Reservation and Apple Support Options - Apple

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Mar 13, 2018 4:28 PM

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Question: need an appointment for Thursday 1 pm