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Question: Need help fixing name on icloud email

Hello, I need some help. I have changed my name, and even though I have changed it in my settings for my appleid and within icloud email settings. My old last name keeps popping up as the sender in my emails.

I have tried calling Apple support, they have never seen this and they can't figure out how to fix it.


Any suggestions?

MacBook Pro

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Mar 14, 2018 9:54 AM in response to Katlisa In response to Katlisa

Where specifically are you seeing this particular issue? Is it at iCloud.com or on an iOS device? If it's the latter, perhaps try turning off syncing for Mail on that iOS device? Or maybe try signing out of that device and sign back in?

Mar 14, 2018 9:54 AM

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Question: Need help fixing name on icloud email