Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I cannot get into my admin account

Despite entering the correct password, my MacBook begins to load then just turns itself off. I can get into the Guest account which is a Safari mode only. Please help!

Posted on Mar 13, 2018 8:39 PM

Similar questions

Can not access admin user after name change Hello! After i changed the admin account name, I can not access the account anymore. When starting the mac up I only see the guest account. What can i do to fix this? Many thanks!!
313 2
MacBook Stuck on guest user login My kid messed with my computer. So I shut it down. Now it takes me straight to guest user. I don’t know the password! Also tried other things but there’s no apple symbol. There’s literally nothing else to click on! I tried restarting and clicking the command R...nothing! I’m stuck! 😥
397 2
MacBook isn’t booting up correctly What can I do if I’ve restarted my MacBook, clicked on my name, entered my password, and computer wants to boot up, but won’t all the way? I can enter through Guest User, but not with my ID and password.
170 1

1 reply

There are no replies.

I cannot get into my admin account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up