Hi. I recently purchased a new Macbook Pro 2017. Under iCloud settings, its model is showing to be only "Mac". However, my previous devices are showing complete models such as "Macbook Pro 13'" and "iMac 21.5' 4K". Why is that?
Hi,
I think I have exactly same problem, my "About This Mac" says MacBook Pro (15-inch, 2017), my model identifier is MacBookPro14,3.
The only place I get the information correct is in iCloud Web-Cleint Settings, everywhere else, like System Preferences - iCloud and on my Apple ID web page I have exactly what you are saying, just only "Mac" with no exact model identification and device icon is also wrong, it shows logo of macOS Sierra 10.12 not the proper device picture.
I'm also trying to find an answer to this, if I get it eventually I'll post here. Bye.
There is one quite stupid idea, that maybe device is so new, that it's not yet recognized by iCloud Device feature properly. Because for me also, all my older models are ok.
Is your Mac 'Standard' or CTO (Custom Configuration)? I have seen more times people having this problem with CTOs. But looks like there's nothing you can do about it, it's Apple's turn to solve this issue. (You can rise bug report, I'm doing the same.)
What do you see if you go to "About this Mac" in the Apple menu?
In "About this Mac", its MacBook Pro (15-inch, 2017).
Okay, thanks for your response.
My mac configuration is standard not customized.
Mac Model not Showing in Devices
