Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Iphone X frozen on apple logo screen

How do I turn on my IPhone X without losing any data, after a update to the lasted IOS? It started working slow and then froze on black, apple logo screen. I've pushed quickly on the up, down volume buttons then the power off button, but still nothing. I've been having trouble for two days now, please help. Any knowledgeable suggestions are greatly appreciated.

iPhone X, iOS 11.2.6, null

Posted on


Page content loaded

Mar 14, 2018 2:44 PM in response to StephDRMJ2004 In response to StephDRMJ2004

hey I had a problem sorta like yours one time on a different device, heres what I did, try holding the home button and off button at the same time and it should restart your device, if you cant do that try letting it die then charge it and once its charged, if you have the same problem try the holding process again

Mar 14, 2018 2:44 PM

Reply Helpful
User profile for user: StephDRMJ2004

Question: Iphone X frozen on apple logo screen