You need to go onto your iTunes and app program and log in, it will take you to web, change your password and look and see if the name matches what you have on your icloud or Apple ID. Someone is possibly spying on you through iTunes. iTunes is unfortunately headed out the door, it is nothing but a come and get me wide open route into these devices!
When I try to activate Touch ID I get a message that this iPhone is unable to activate touch id
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Question: My iPhone 6 is unable to activate touch id