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Worldwide warranty

Dear Apple Support Team,


I bought an iPhone in US's store directly then bring it to Vietnam. After open the b ox, iPhone can't power on. Talked to Apple online support, they advised me bring the iPhone to Apple Authorized Service in Vietnam. i visited 2 places and they confirmed my iPhone was "lost power" but they denied warranty support because my iPhone hasn't been activated 😟. I'm very disappointed their reason. Called to Apple Support Call Center (Vietnam) and they advised me bring the iPhone back to the US but i can't do it because i live in Vietnam.

Looking someone who can help me what i can do. I'm so shock with Apple warranty worldwide support.

(Sorry for my bad English)


Regards,

iPhone 7 Plus, iOS 11.2.6

Posted on Mar 14, 2018 1:04 AM

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Worldwide warranty

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