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Question: How can I accept a non trusted certificate for mail in IPhone X ?

How can I accept a non trusted certificate for mail in IPhone X ?

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Mar 14, 2018 1:41 PM in response to Max03021962 In response to Max03021962

Hi Max03021962,

I understand that you have a non-trusted certificate that has been installed that you'd like to be able to use for Mail on your iPhone. I'm happy to provide some help for this issue.

Based on what you've described, it sounds like you meet the requirements for the below article to be of help:

Trust manually installed certificate profiles in iOS - Apple Support
If this is not the case, please let us know exactly what the message reads that you are seeing. In addition, let us know if this is a work Mail account that may be associated with a profile. If it's not, let us know what email provider you are using so we can help look into this further.
Thanks for using the Apple Support Communities. Cheers!

Mar 14, 2018 1:41 PM

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Mar 15, 2018 12:49 AM in response to alex_h1 In response to alex_h1

Hi Alex,

Thank you for your reply, unfortunately I don’t have any icon to accept any certificate with my IPhone X.

The first part of the screen is identical to the one shown in the Apple support but in the lower part there is nothing !!!!

The version of my OS is 11.1.2.


Waiting your reply, best regards.

Massimo

Mar 15, 2018 12:49 AM

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Mar 15, 2018 8:17 AM in response to Max03021962 In response to Max03021962

Massimo,

Thanks for checking out that article and following up with us.

What is the exact message that you received for this certificate issue?
Is this email account for work?
If not, what email provider are you using?

Let us know so that we can help you look into this further.

Cheers!

Mar 15, 2018 8:17 AM

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Question: How can I accept a non trusted certificate for mail in IPhone X ?