Question: Not able to use the basic feature of the phone ie to answer a call when phone rings
the issue i'm facing is the phone just freezes to home screen when i recieve an incoming call ( basically the phone rings) and i'm not able to answer the call . this happens for almost all the calls, and there is no solution to this issue since 16th Dec 2017. i have got my phone on 15th December and it had also been replaced once but the issue still exists. I need a permanent solution to this issue. Apple support says that they know about this issue but it has not been rectified yet. 90 days. 😟. pls help your user.
iPhone X, iOS 11.2.1, 256GB