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Question: Factory reset iPhone 5

My top button is broken and I have the installed button on the screen how do I reset to factory settings I don't remember the passcode for my iPhone 5

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See: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note the following from that link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

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Mar 14, 2018 8:48 AM in response to Smeigels99 In response to Smeigels99

See: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note the following from that link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

Mar 14, 2018 8:48 AM

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Question: Factory reset iPhone 5