Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Factory reset iPhone 5

My top button is broken and I have the installed button on the screen how do I reset to factory settings I don't remember the passcode for my iPhone 5

Posted on Mar 14, 2018 4:48 AM

Reply
Question marked as Best reply

Posted on Mar 14, 2018 8:48 AM

See: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note the following from that link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

1 reply
Question marked as Best reply

Mar 14, 2018 8:48 AM in response to Smeigels99

See: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note the following from that link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

Factory reset iPhone 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.