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Question: Unable to get app that is available for download

Hi All,


Our company recently launched the Tahoma App in our region ( South Africa) end of February 2018.

All my colleagues has the app and could find it in the App store,

I have done a thorough search but couldn't find in the app store?


Any one experience the same issue when an app is available in your country in IOS but unable to search for it on your device?


Any help is much appreciciated


Kind Regards

linuxxx82

iPhone 6, iOS 11.2.6

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Mar 14, 2018 7:21 AM in response to linuxxx82 In response to linuxxx82

Are you typing the exact name of the app in the search bar? Is your App Store set to the same region as your colleagues? Are any Parental Controls set on your account?


If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link.


iTunes Support



iTunes Support – world wide

Mar 14, 2018 7:21 AM

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Question: Unable to get app that is available for download