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Why do I keep getting this message in the app store:"We could not complete your purchase" 10.13.3

Mac OS High Sierra 10.13.3 (17D102) iMac (27-inch, Late 2013)


Trying to purchase any app or download any free app from the app store give me this message:


User uploaded file

"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."


I have cleared the cache by doing this:


* Go to Finder and press ⌘ + Shift + G;

* Locate ~/Library/Caches/com.apple.appstore and delete com.apple.appstore which are cache files;

* Then press again those commands and go /private/var/folders, open each folder and each subfolder until you find com.apple.appstore and delete this folder;

* Restart your Mac.

I have even booted in safe mode and done the same per someones suggestion on here, but the same thing keeps happening.


Any thoughts?

iMac, macOS High Sierra (10.13.3)

Posted on Mar 14, 2018 7:47 AM

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Why do I keep getting this message in the app store:"We could not complete your purchase" 10.13.3

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