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Question: update

i can't update to OS X El captain version 12 to download IMovie which i currently need, can anyone help out because i can't download High Sierra either

MacBook Pro, OS X El Capitan (10.11.6)

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What happens when you try to update? You do not provide much information about your MacBook Pro and there are some old models which cannot be upgraded. Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down, or highlight and copy, what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).

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Mar 14, 2018 7:34 AM in response to http.love.mp4 In response to http.love.mp4

What happens when you try to update? You do not provide much information about your MacBook Pro and there are some old models which cannot be upgraded. Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down, or highlight and copy, what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).

Mar 14, 2018 7:34 AM

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Mar 14, 2018 8:27 AM in response to http.love.mp4 In response to http.love.mp4

If you are using El Capitan and you can't upgrade to Sierra or High Sierra, there isn't anyway to get the update. It requires 10.12.2 or later.


To check the model number hold down the option/alt key, go to the Apple menu and select System Information.


macOS 10.12 (Sierra) requires one of the following Macs:


MacBook (Late 2009 or later) Model 6.1 and higher


MacBook Pro (Mid 2010 or later) Model 6.2 and higher


MacBook Air (Mid 2010 or later) Model 3.1 and higher


As well as:


Mac OS X version 10.7.5 or later High Sierra requires Mac OS version 10.8 or later


2GB of RAM (4GB minimum is more realistic)


9GB of free disk space High Sierra requires 14.3GB of free disk space


How to get macOS High Sierra



Sierra download

Mar 14, 2018 8:27 AM

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Question: update