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If your Apple ID is locked or disabled

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Question: اريد مساعده

كيف يمكنني التحدث مع موظف من سيرفر ابل علما انا اعش في سوريا و لا يوجد متجر ابل في سوريا

انا لدي مشكله في تفعيل حساب الايكلود خاصتي علما انا اسم المستغدم و كلمه المرور صحيحتان و استطيع الدخول الى حسابي عن طريق المتصفح او اي جهاز اخر ولا استطيع فصل او تفعيل جهازي المقفل عن حسابي لاليكلود

iPhone 6, iOS 10.2

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Mar 14, 2018 8:24 AM in response to daoodfromlatakia In response to daoodfromlatakia

What country do you have as the country on your account ? There isn't an iTunes Store in Syria, and to use a country's store you have to be in that country, with a billing address in that country - using a country's store when not in that country can result in the account being permanently locked by Apple. If you want to contact Support about it click on the 'Contact Support' link at the top right of every page on here

Mar 14, 2018 8:24 AM

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Question: اريد مساعده