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Question: Can't clear 'Active' in Compressor 4.4

I have one file that refuses to be removed from the active screen in compressor 4.4. I have uninstalled and reinstalled Compressor, eliminated the Quartermaster folder (I can't see any compressor folder in Application Support).

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MacBook Pro (Retina, 15-inch, Mid 2015), macOS High Sierra (10.13.2)

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QMaster is obsolete.


Two things to try:

1- Launch Compressor, go to Preferences, to Advanced, click the "Reset Queue" button.

2- Select "Cancel jobs" and click "Reset"

3- Click the "Reset Queue" button again, this time select "Repair Compressor", click the "Reset" button.


If that doesn't work, dowload the free app "FCS Remover" from DigitalRebellion (dot com). Use it to totally remove Compressor from your system. Reinstall. Simply moving the app to the trash leaves tons of system files scattered all over. FCS Remover will gather up every single related file and remove it for you quickly, easily, safely.

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Mar 15, 2018 5:26 AM in response to Jim100 In response to Jim100

QMaster is obsolete.


Two things to try:

1- Launch Compressor, go to Preferences, to Advanced, click the "Reset Queue" button.

2- Select "Cancel jobs" and click "Reset"

3- Click the "Reset Queue" button again, this time select "Repair Compressor", click the "Reset" button.


If that doesn't work, dowload the free app "FCS Remover" from DigitalRebellion (dot com). Use it to totally remove Compressor from your system. Reinstall. Simply moving the app to the trash leaves tons of system files scattered all over. FCS Remover will gather up every single related file and remove it for you quickly, easily, safely.

Mar 15, 2018 5:26 AM

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Question: Can't clear 'Active' in Compressor 4.4