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when i want to update my apps account verification comes up and i have done everything pls help

Account verification comes up when I want to update or install an app

Posted on Mar 14, 2018 10:46 AM

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2 replies

Mar 14, 2018 10:47 AM in response to aaronfromnewwestminster

The message is confusing. Many have posted similar questions and I suggest you send feedback to Apple about it (I have). There is also no mention in any support documents what "verification" actually means. Feedback to: - http://www.apple.com/feedback/itunesapp.html


I am guessing it means they want you to verify your payment information is up to date.* See if this is what they want: Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


and if it doesn't help then: iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html


* E.g., https://discussions.apple.com/thread/8311981?answerId=33131818022#33131818022

when i want to update my apps account verification comes up and i have done everything pls help

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