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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: i did all the steps you had me do but cant set up this ipad cause it still attached to a icloud account i cannot get in to . my carrier set it up for me can you please help me?

i did all the steps you had me do but cant set up this ipad cause it still attached to a icloud account i cannot get in to . my carrier set it up for me can you please help me?

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Mar 14, 2018 11:30 AM in response to ggmz07 In response to ggmz07

Take it back to your carrier and ask whoever set it up to remove their Apple ID.


Activation Lock - Turn off Find My iPhone


Other options are to take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Mar 14, 2018 11:30 AM

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Question: i did all the steps you had me do but cant set up this ipad cause it still attached to a icloud account i cannot get in to . my carrier set it up for me can you please help me?