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Question: My Iphone 6 behaves erratically when connected to the charger.

My Iphone 6 behaves erratically when connected to the charger. It doesn' matter if it is a wall charger or a power bank. It will omit or add text, close the screeen, freeze or even drop the app i am using to half the screen. Can anyone help? We do not have apple stores here in Kenya, so no chance of getting assistance here. Thanks

iPhone 6s

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Mar 14, 2018 12:03 PM in response to wanita88 In response to wanita88

wanita88 wrote:


I have tried 4 so far... same problem

Are all 4 either Apple cables or cables certified as Made for iPhone (MFi)?

Is the USB power source Apple's certified as Made for iPhone (MFi)?


If BOTH of the above are true, try cleaning the connector on the bottom of the phone.


Note also that if you have ever used an uncertified USB power source you may have blown one or more of the 4 chips in the cable, which would have essentially killed the cable.

Mar 14, 2018 12:03 PM

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Mar 14, 2018 9:57 PM in response to Lawrence Finch In response to Lawrence Finch

Yes, all my chargers are apple cables with apple usb ports. I am going to check on the connector and clean it. Will let you guys know how it goes. I hope it's not a blown chip! My phone is only 5 months old! .... And I would have to send it to the UK to get looked at. Thanks guys

Mar 14, 2018 9:57 PM

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Question: My Iphone 6 behaves erratically when connected to the charger.