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iphone 10 screen is black

Please help...my iPhone X screen is black. Tried to hold down sleep/wake button, but no luck. Connected to my Mac, but cannot update because it is asking me to confirm 'trust' of device on my phone (which is black)! Phone is ringing and notifications can be heard. What else can I do to fix the black screen?

iPhone X

Posted on Mar 14, 2018 11:32 AM

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2 replies

Mar 14, 2018 11:36 AM in response to Nesefam

Nesefam wrote:


Please help...my iPhone X screen is black. Tried to hold down sleep/wake button, but no luck. Connected to my Mac, but cannot update because it is asking me to confirm 'trust' of device on my phone (which is black)! Phone is ringing and notifications can be heard. What else can I do to fix the black screen?

https://support.apple.com/en-us/HT201412

iphone 10 screen is black

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