Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Do you have to pay for Apple to unlock your phone?

I accidentally locked my phone and I need help unlocking it

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

What kind of unlock?


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.


2) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

Posted on

Page content loaded

Question marked as Apple Recommended

Mar 14, 2018 11:47 AM in response to holliefromwoodburn In response to holliefromwoodburn

What kind of unlock?


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.


2) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

Mar 14, 2018 11:47 AM

Reply Helpful

Mar 14, 2018 11:47 AM in response to holliefromwoodburn In response to holliefromwoodburn

Apple generally does not unlock iPhones.


How is it locked exactly?


What happened?


Did you forget your passcode?

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Is it Activation Locked?

Find My iPhone Activation Lock - Apple Support

Mar 14, 2018 11:47 AM

Reply Helpful
User profile for user: holliefromwoodburn

Question: Do you have to pay for Apple to unlock your phone?