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Question: My order number that was purchased in error is R7MGMTVDVQ6

I purchased order R7MGMTVDVQ6

in error on 3-13-2018.

I would like to cancel and have my debi card refunded.

Thank you for your prompt attention to this matter.


Vickie Curry

iPhone 6s Plus

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Question marked as Apple Recommended
Answer:
Answer:

Realize Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Apple Recommended

Mar 14, 2018 12:19 PM in response to vickiefromwarren In response to vickiefromwarren

Realize Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 14, 2018 12:19 PM

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User profile for user: vickiefromwarren

Question: My order number that was purchased in error is R7MGMTVDVQ6