Question: CC and BCC not delivery Email
Hi and thanking all of you in advance that may be able to contribute to this discussion.
I have a client using Mac Mail, and when an email address is added to the CC or BCC fields, the end user doesn't receive the mail. I have checked on the server side and all is fine there, so I set up Thunderbird as a test and that works fine, it is only Mac Mail that is having this issue. Apart from changing the customer from Mac Mail (they are reluctant) I am looking for a reason why or a solution to fix.
BTW: Apple support tech that I spoke to had never seen this before.