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Question: Ipad mini will not restore

Ipad mini will not start. I get connect to itunes message. When I connect it tells me to restore. I want to restore but get error 4013 and have not been able to get past that. Itunes up to date. I have switched cables.

iPad Mini Wi-Fi, iOS 11.2.5

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Mar 15, 2018 12:56 PM in response to kojiwright In response to kojiwright

Hi kojiwright!

I understand that you're seeing an error message when trying to restore your iPad mini, and I'm happy to help. Please follow these instructions for error code 4013:

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Cheers!

Mar 15, 2018 12:56 PM

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Question: Ipad mini will not restore