Airdrop Failure

Question

Level 1

8 points

Airdrop Failure

iPad fails to Airdrop videos to iPhones despite iPhones having enough space. All devices are up to date with the latest Software Updates.

iPad Pro Wi-Fi, iOS 11.2.6

Posted on Mar 14, 2018 2:13 PM

Reply

Answer 1

Joseph_S.

Community Specialist

Mar 15, 2018 12:40 PM in response to FlipKeelan

Hi there, FlipKeelan,

I noticed you haven't gotten a response to your post yet. If you could answer the following questions, it may help others in the Apple Support Communities get you to a solution:

What happens when you try to AirDrop? Example: The other device is not available? The AirDrop starts, but stops?
Do you get any error messages?
Are the iPhone devices able to AirDrop to each other or the iPad (in other words, is the issue only going from the iPad to an iPhone)?

Have a great day!

Reply

Answer 2

FlipKeelan Author

Level 1

8 points

Mar 16, 2018 9:21 AM in response to Joseph_S.

When I enable Airdrop on the iPad the iPhones are visible. The Airdrop commenced and claims it is sent when finished however, an error message appears on the iPhones saying not enough storage despite their being at least 10x the amount required. This occurred on both iPhones when sending from the iPad yet they are both fine sending to each other or to the iPad.

Reply

Answer 3

rose_10

Community Specialist

Mar 19, 2018 12:01 PM in response to FlipKeelan

Thanks for the information, FlipKeelan!

Based on what you've described, with the AirDrop transfer finishing on the iPad side and then giving you a not enough storage error on both iPhone devices, I would recommend reaching out to Apple Support directly. You can do that here: Contact Apple Support .

Cheers.

Reply

Airdrop Failure

Similar questions