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Question: iPhone X FaceTime mic not working

my iPhone X facetime mic not working also Siri can’t hear me. Front camera video Sound like hessssssssssss

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Mar 15, 2018 10:13 AM in response to Sajymunir In response to Sajymunir

Hello Sajymunir,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to get Siri to hear or understand you, and you're also having an issue with the microphone when you're using FaceTime on your iPhone X. To help with your issues, please start with these steps and then follow all relevant troubleshooting steps from these resources from Apple on your situation.

If Siri still doesn't work as expected, try these steps. After each step, try to see if Siri is working.

  1. On your iOS device, go to Settings > Siri & Search, and make sure that Listen for "Hey Siri" and Press Home for Siri or Press Side Button for Siri* are on. Also, go to Settings > General > Restrictions, and make sure that Siri & Dictation isn't off.
  2. Restart your iPhone, iPad, or iPod touch.
  3. Go to Settings > Siri & Search and turn off "Hey Siri" and Press Home for Siri or Press Side Button for Siri*. Then turn both back on again.
  4. If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device.

Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support

Get help with Siri on your iPhone, iPad, or iPod touch - Apple Support


Cheers!

Mar 15, 2018 10:13 AM

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Mar 15, 2018 10:25 AM in response to Sajymunir In response to Sajymunir

Hi

Check volume buttons on side of iPhone & mute switch.

Go to control panel check volume slider Also check half moon DONOT disturb is not on.

Go to i books download ios 11 user guide & iPhone X guide both are free.

Cheers

Brian 🇬-1F1E7;

Mar 15, 2018 10:25 AM

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Question: iPhone X FaceTime mic not working