Related Article

App Store, iTunes Store, and Apple Books availability

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Your purchase could not be completed

I’m getting that message every time I try to purchase in-app

iPad Air Wi-Fi + Cellular, iOS 11.2.6

Posted on

Reply

Page content loaded

Mar 14, 2018 11:39 PM in response to Hthaih In response to Hthaih


If you are also getting a message to contact iTunes Support, and if you haven’t already done as instructed and contacted them, you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html


Mar 14, 2018 11:39 PM

Reply Helpful
User profile for user: Hthaih

Question: Your purchase could not be completed