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Question: Your purchase could not be completed

I’m getting that message every time I try to purchase in-app

iPad Air Wi-Fi + Cellular, iOS 11.2.6

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Mar 14, 2018 11:39 PM in response to Hthaih In response to Hthaih

If you are also getting a message to contact iTunes Support, and if you haven’t already done as instructed and contacted them, you should do so (these are user forums, not iTunes Support) :

- go to

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Or use this form :

Mar 14, 2018 11:39 PM

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Question: Your purchase could not be completed