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Question: Why isn’t my sound working?

My phone says that I have my headphones in but I don’t so when I play music or something it is playing it through my “headphones” which I don’t have in .

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Mar 15, 2018 11:40 AM in response to pablofromd In response to pablofromd

Hi pablofromd,

Thanks for reaching out to the Apple Support Communities.

It sounds like your iPhone is stuck in headphone mode, is that correct? If so, there is a support article that addresses this issue.

If your iPhone is stuck in headphone mode

Do you have one of these issues?

  • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
  • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.


Regards.

Mar 15, 2018 11:40 AM

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Question: Why isn’t my sound working?