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Question: unknown error??

Hi, my iCloud is not connecting anymore to my iMac. It used to fine till a few days. When in system preferences after asking for my password it says that "an unknown error occurred". After that it doesn't give me more options! what's this? Anybody encountering the same issue and how did your resolve it?

Thanks for your time on this.

Final Cut Pro 6, Mac OS X (10.5.8), using external hard drive to save

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Mar 15, 2018 12:00 PM in response to vivir In response to vivir

Have you tried a restart?

Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.

Safe Mode - About El Capitan
also Sierra

Safe Mode Startup – El Capitan. also Sierra

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Mar 15, 2018 12:00 PM

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Question: unknown error??