Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: So when I select "None" after setting up my payment information it just tells me it's an "Invalid Payment Method" Please help me...

So I set up my iPhone and Payment information and I bought some stuff. I still have money on my card and when I decided to change my payment method to "None" because my card not working anymore and says I have to put in my security code again and when I put it in and try to save It says: "Invalid Payment Method. Your payment method was declined. Please enter valid payment information." I have checked my payment information at least 100 times and it still says that. So when I select "None" and I press save it tells me: "Invalid Payment Method. Your current card type is not supported by this store. Please correct your credit card information." Please advise me on what to do.

Posted on


Page content loaded

Mar 15, 2018 3:42 AM in response to SplitApart In response to SplitApart

There are normally some hoops you can jump through as you create your iTunes account that workaround the need for a payment card or bank account, otherwise once the account is set up the iTunes Store may still expect you to provide one, even if you are obtaining free content, which you can later remove. If you don't have or want to use a credit/debit card at this time you can try this method using iTunes on a computer...

  1. Enable the menu bar if needed with Ctrl+B (only applies to some builds of iTunes 12 for Windows)
  2. Sign out of the iTunes Store from the Store/Account item on the menu bar
  3. Go to Music > iTunes Store home page
  4. Go to Quick Links > Redeem
  5. Sign in with your Apple ID
  6. Go through the screens, accepting the EULA, etc. You should arrive at a Review Payment screen where one of the options is None - select this and continue. You shouldn't actually need to redeem a new voucher/card.

It is worth noting that one of the functions of the registration is to prove you have a valid billing address in the region whose store you are trying to use. You might also have difficulty selecting None as an option if you have any active subscriptions (see View, change, or cancel your subscriptions - Apple Support), an outstanding debit balance to the iTunes Store, there are unreleased authorization holds on the card (see About payment card authorization holds in the iTunes Store - Apple Support) or you are trying to switch to one regional store while being in a different region. See If you can't choose None when you edit your Apple ID payment information - Apple Support for more.


Mar 15, 2018 3:42 AM

Reply Helpful
User profile for user: SplitApart

Question: So when I select "None" after setting up my payment information it just tells me it's an "Invalid Payment Method" Please help me...