iTunes is a free app. What do you mean when you say "iTunes" because your use of it is not making sense to me?
Manage your Apple Music membership - Apple Support - https://support.apple.com/HT204939 - "Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later." Turn off autorenewal and your membership will finish at the end of the current subscription period.
Apple's terms of purchase in the USA are, "All Transactions are final," (http://www.apple.com/legal/internet-services/itunes/us/terms.html), but check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then Apple may make limited refunds solely at their discretion.
Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html