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Could not create a backup. The device is showing the setup assistant

We are using the Apple Configurator 2 and Profilemanager for managing our COBO devices.


Since Feburary the provisioning of devices no longer works. We updated all Mac devices, but now we get an error


"Could not create a backup. The device is showing the setup assistant"


during applying a template to the new phone:


User uploaded file


How to solve this issue ?


Macbook Air

High Sierra 10.13.3

Apple Configurator 2 2.6.1


iPhone SE

MacBook Air, macOS High Sierra (10.13.3)

Posted on Mar 15, 2018 1:39 AM

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Posted on Mar 15, 2018 1:59 AM

Hi,


This thread might help you: Apple Configurator 2 and restoring backups

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Could not create a backup. The device is showing the setup assistant

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