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Question: Could not create a backup. The device is showing the setup assistant

We are using the Apple Configurator 2 and Profilemanager for managing our COBO devices.


Since Feburary the provisioning of devices no longer works. We updated all Mac devices, but now we get an error


"Could not create a backup. The device is showing the setup assistant"


during applying a template to the new phone:


User uploaded file


How to solve this issue ?


Macbook Air

High Sierra 10.13.3

Apple Configurator 2 2.6.1


iPhone SE

MacBook Air, macOS High Sierra (10.13.3)

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Answer:

Hi,


This thread might help you: Apple Configurator 2 and restoring backups

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Mar 15, 2018 3:09 AM in response to DV-Dezernat In response to DV-Dezernat

Yes. This Feature was activated unintentionally and wasn't visible without scrolling down 😟


Thank you very much !

Mar 15, 2018 3:09 AM

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Question: Could not create a backup. The device is showing the setup assistant