No internet

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Level 1

8 points

No internet

I have a network with an airport express and AirPort Extreme. I can see and connect to both with my IPhone X but have no internet. However my wife with her 6S does have internet. Airport utility looks like this on mine

And like this one hers

Any idea why on one device there would be internet and the other not? And how would I fix that?

Posted on Mar 14, 2018 11:00 PM

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Answer 1

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sgt_pepper729

Level 2

409 points

Mar 16, 2018 1:10 PM in response to davidwhipper

If your wife's phone is connecting to the internet fine through the setup you have then it is likely an issue on your device and not the network.

Try to follow the steps here If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Does your phone connect ok to other wi-fi networks?

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Answer 2

davidwhipper Author

Level 1

8 points

Mar 16, 2018 1:12 PM in response to sgt_pepper729

Thanks. Yeah it was connecting to other WiFi networks. Turned out my device had somehow been blocked on the network and that was the problem. All reset and so far so good.

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No internet

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