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Question: how to activate my locked ipad as someone signed in icloud acct that i never the id and password

https://discussions.apple.com/thread/7005755

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Mar 15, 2018 12:46 AM in response to erizaldy In response to erizaldy

If you can't ask the person who's account it's locked to, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Mar 15, 2018 12:46 AM

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Question: how to activate my locked ipad as someone signed in icloud acct that i never the id and password