On billing please call me concerning a Apple iTunes app I thought I had cancelled that Apple is still charging me for? My number is ****

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Level 1

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On billing please call me concerning a Apple iTunes app I thought I had cancelled that Apple is still charging me for? My number is ****

Hi to whom this concerns at Apple Itunes. I’m John **** and my matter is concerning a app that I thought I had unscribed and deleted my membership from that I’m still being charged for call tinder. You all withdrew $29.99 and did and I would like that refunded to my account because not only is this tinder app deleted it is not even in use at all by me? pleas call me to help me resolve the issue? Thank you. ****

<Edited by Host>

iPhone 7 Plus, iOS 11.2.6

Posted on Mar 15, 2018 1:12 AM

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King_Penguin

Level 10

334,144 points

Mar 15, 2018 1:18 AM in response to JTrae1000

We are fellow users and these are user public forums, not 'Apple Itunes' - you shouldn't post your phone number on any public forum.

Have you checked to see if the app's subscription shows as cancelled : View, change, or cancel your subscriptions - Apple Support ?

If not then purchases are considered final, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

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On billing please call me concerning a Apple iTunes app I thought I had cancelled that Apple is still charging me for? My number is ****

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