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Question: My phone is unable to connect to wi-fi

When I try to connect to the home wi-fi shows me the message “unable to connect to this network” or “incorrect password “.

The wrote the password very truly but the same problem again. I tried everything.I resettled the networg settings,restarted the router,but nothing can help.The last thing can be software problem but im with iOS11.2.3 and only with my router can’t connect....Please help me

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Well, if your iphone can connect to different wifi networks, then it could be a router setting's problem.

First of all, try to turn off both your router and your iphone.

Leave your router turned off for 5 minutes, then turn it back on, waiting for the unit to restart completely.

Then turn on your iphone and test the connection.


If your issue still persists, read this support guide:

Recommended settings for Wi-Fi routers and access points - Apple Support

If you get no help, contact your internet provider and/or the router manufactorer's support team.

Regards

Giulio

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Mar 15, 2018 3:22 AM in response to Tonjata222 In response to Tonjata222

Well, if your iphone can connect to different wifi networks, then it could be a router setting's problem.

First of all, try to turn off both your router and your iphone.

Leave your router turned off for 5 minutes, then turn it back on, waiting for the unit to restart completely.

Then turn on your iphone and test the connection.


If your issue still persists, read this support guide:

Recommended settings for Wi-Fi routers and access points - Apple Support

If you get no help, contact your internet provider and/or the router manufactorer's support team.

Regards

Giulio

Mar 15, 2018 3:22 AM

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Mar 15, 2018 6:28 AM in response to Tonjata222 In response to Tonjata222

Sorry about that, Tonjata.

But as I told you on my previous reply, if your iphone can connect to different wifi networks (not at home), how could it be a problem of your iPhone?

Have you tried to change your router settings?

Have you tried to contact your router manufactorer's support team, asking if they have a firmware update for your router?

After reading you already made troubleshooting steps like resetting network settings, the only thing I would suggest is to update your iOS version to the current 11.2.6.

Regards

Giulio

Mar 15, 2018 6:28 AM

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Question: My phone is unable to connect to wi-fi