Question: What can I do to fix my Iphone 7 that’s been shutting down on itself and can’t charge?
Basically, I was on Safari and my iPhone suddenly started shutting down randomly.
After that happened, I saw my iPhone’s battery on 1 percent so I charged it.
I checked up on my phone after one hour and it’s stuck on 1 percent. I played my phone for about 3 minutes and it started shutting down.
I gave it more time to charge (4 hours) and it was still on 1 percent. Then I powered my phone off and the phone turned to 100 percent so I plugged my phone out and it shut down.
I tried updating my software to 11.2.6, reset all the settings, forced my phone to shut down, recovered my phone using iTunes and nothing worked.
I need help.