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Question: trying to install downloaded mac os but got this error message -"The recovery server could not be contacted".

trying to install downloaded mac os but got this error message -"The recovery server could not be contacted".

iMac, macOS Sierra (10.12.6)

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Mar 15, 2018 7:35 AM in response to okeowo In response to okeowo

Thanks for your reply. But what specifically is the recovery server?


I am not aware of anything about admin user account.

Mar 15, 2018 7:35 AM

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Mar 15, 2018 8:37 AM in response to okeowo In response to okeowo

You are welcome. I'm not sure what server that is since I've never seen anyone post that error message before.


If you go to System Preferences/Users & Groups is your account shown as an admin account? Try adding another admin account to see if you can install the OS while logged into the account.


User Account – Add New Admin

Mar 15, 2018 8:37 AM

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Question: trying to install downloaded mac os but got this error message -"The recovery server could not be contacted".