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Question: Cannot hear caller in Hyundai


On my iPhone 6s and Hyundai Tuscon 2016 my hands free has suddenly stopped working. I was in the middle of a hands free conversation and tried removing the device, switched off both the car and phone and repaired as if its a new connection and still it doesn't work as per Apples advice. My wifes IPhone 5s works fine. It must be the phone as cannot understand the car. Both software is up to date.

Any help would be great as I need it due to my work.


iPhone 6s, iOS 11.2.6

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Mar 15, 2018 6:46 PM in response to clayfromgloucsetershire In response to clayfromgloucsetershire

Hey there, Clay!

Thanks for stopping by the Apple Support Communities. From your post, I understand that you are having some trouble getting your iPhone 6s to repair with your Hyundai Tucson after it stopped working unexpectedly. I'd be happy to help!

From what you've described, it sounds like you've done all the steps under the "If you're using Bluetooth" section of Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support already, which is great. Since you're still having trouble, though, I would recommend reaching out to Apple Support directly for additional assistance: Contact Apple Support .

Have a great day!

Mar 15, 2018 6:46 PM

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Question: Cannot hear caller in Hyundai