Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

15 points

Disney Now App not working.

I have the Disney Now App on my Apple TV (last year - don't know version) and it's very buggy. For awhile we could only watch certain episodes of Mickey Mouse Clubhouse out of 4 seasons that were supposedly available. Now the content only includes 1 or 3 minute shorts. It gives me the option to buy the other episodes from iTunes but when I click on that it disappears. Very frustrating when I have a 2 1/2 year old who ONLY wants to watch Mickey Mouse Clubhouse.

MacBook Pro (13-inch Early 2011), Mail problem

Posted on Mar 15, 2018 7:52 AM

Similar questions

Apple TV Continue Watching Is there a way to stop other apps from opening a tv show? Happens frequently where an entire show is purchased in iTunes (so it’s not split into the different season) then when trying to start the next episode, it will try to continue the show in another app. Like trying to watch Parks and Rec or the Office and it wants to continue in Peacock instead of through the library.
650 2
Apple TV Not Playing Disney+ Movies? Okay, I just got my iPad and it comes with 1 year free subscription to Apple TV. However, today when I tried to play one of the shows I wanted to watch it (1) asked me to install Disney+ app and (2) kept redirecting me to the Disney+ webpage every time I tried to play the episode. Do I need Disney+ (aka additional subscription for something that seems to be advertised to be part of the Apple TV plan) to watch the featured Disney+ movies/shows? I have also restarted the app and the device... the issue remains. Thank you.
195 2
Disney+ not downloading on Apple TV I can't get Disney+ to download on my Apple TV. I have a current version. It just won't show up on my Home Screen. When I go back to the App Store, it shows a cloud, but when I click on it, it simply says "Item is Downloading and will be available when it completes" that was two weeks ago. It shows in my "purchased items not on this device". I am able to use Disney+ on my phone and a separate Roku TV. I don't know how to completely remove the download and start over from scratch. I even did a hard reset on my apple tv device.
349 1

There are no replies.

Disney Now App not working.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up