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Question: iPod Touch 6

I have a brand new iPod Touch6. When playing music with earbuds in, it often stops. I need to unplug, plug them back in, and then it resumes play. (This seems to be mostly while using iHeart Radio; it hasn’t happened as much when playing saved music.) Our house is totally wireless and we have a Bluetooth adapter on our stereo system. Our WiFi speed is also fairly high. This is VERY frustrating – help anyone?!?!?

iPod touch, iOS 11.2.1, Unsure of exact OS at this time.

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Question: iPod Touch 6